WEBSITE PRODUCT DISPLAY (for all products -digital & physical)

We do our best to represent the colors and sizes of the products are accurate as possible. However, due to differences between display monitors, there will be variations in the actual color. Not all products are to scale.

PHYSICAL PRODUCTS RETURN POLICY

You have 45 days from the date of purchase to request a return and refund by sending an email with your order number to wpr@peppermintandco.ca or by filling out the return request here. There are no refunds on shipping charges. Refunds will be processed using your original method of payment.

Products returned are inspected to ensure they are in original condition and unopened prior to issuing the refund.

If product/s are damaged due to the client’s handling, refunds or returns will not be accepted.

Custom and volume orders are all final sale. No returns or refunds. Please order individual items before purchasing in bulk. Email us at wpr@peppermintandco.ca to discuss further.

DIGITAL PRODUCTS & FILES

All digital and downloadable products are non-refundable, with no returns and no exchanges.

Should you need any assistance, you can email our virtual support team at wpr@peppermintandco.ca and our team will do our best to assist you.

TERMS OF USE – DIGITAL PRODUCTS & FILES

All designs are for PERSONAL USE ONLY. Prints are allowed to be used for your event/s only but are not permitted to be used for commercial sale, reproduction, or resale. 

By purchasing digital products, files and designs, you agree and are bound by this copyright agreement.

PRICES, CURRENCIES & STOCK (for all products -digital & physical)

The prices displayed are all in Canadian Dollars.

We reserve the right to change the prices and control stock at any time. We will not refund or price match previous or future orders. All prices at the time of order are final and are not subject to any refunds or differences if, and when, we choose to change the price in the future.

WEBSITE DISCLAIMER (for all products -digital & physical)

Peppermint & Co. Ltd. assumes no responsibility for errors or omissions in the contents of this website & service.

In no event shall Peppermint & Co. Ltd. be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence, or other torts, arising out of or in connection with the use of our website or the contents of the website. Peppermint & Co. Ltd. reserves the right to make additions, deletions, or modifications to the contents (prices, descriptions, product count, etc.) on this website at any time without prior notice. Peppermint & Co. Ltd. does not warrant that the website is free of viruses or other harmful components.

ORDERS & DELIVERY / SHIPPING

We reserve the right to refuse or cancel orders that we deem inappropriate and invalid. Peppermint & Co. Ltd. has the sole discretion to cancel inappropriate orders. We will notify the user about this cancellation and provide a full refund.

Flat rate shipping is $15. Free shipping for orders over $150 before taxes and/or coupon code discount. There are no refunds on shipping charges.

For your convenience, please send your RETURN REQUESTS here. Please leave your call back number so we can reach you and discuss any details as necessary.

MAXIMUM NUMBER OF REFUNDS (for non-digital products/files only)

There is a maximum of 2 (two) refunds per product and customer. Please note that after 2 refunds, we reserve the right to cancel an order and send notifications accordingly.

FORCE MAJEURE (for all products -digital & physical)

The Peppermint & Co. Ltd. team will not be liable for failure to perform if such failure is as a result of Acts of God or Superior Force (including fire, flood, earthquake, storm, hurricane or other natural disasters), war, invasion, acts of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of technology, electricity or telephone service.

RELEASE

There are situations that as much as we do not want to happen, because of our inability to control them, there are possibilities that it might. Some examples are; unexpected allergic reactions, accidents, etc.

You release and forever discharge Peppermint & Co. Ltd., its representatives, and contractors from any and all actions, causes of actions, claims, and demands, for damages, creative differences, loss or injury, howsoever arising, which heretofore may have been or may hereafter be sustained by us in connection with set-up, designs, décor and other services provided by Peppermint & Co. Ltd. including all damages, loss or inquiry not now known or anticipated but which may arise in the future and all effects and consequences thereof.

By proceeding to checkout to finalize the order, means that you understand and agree to the above.

Otherwise, please contact us BEFORE PLACING YOUR ORDER.